Operations management is a truly cross-functional and global process. Managing operations involves managing product flows, financial flows, information flows, and human resources across the value chain. As such, operations management is the core engine of any company, focused on creating and delivering value, and interfaces with marketing, finance, technology, human resources, and procurement.
More than a function, Operations Management is a way of thinking. Operations are geared towards process improvement, in order to make customers happier with their service or product at lower cost, greater quality and in less time. Operations thinking along the value chain help getting beyond functional silos and increase the size of the pie. Properly managing operations offer opportunities to invest in the most important parts of an organization, reducing waste and making businesses more sustainable in every sense of the word.
This portfolio of programs explores the purposes and development of Technology Roadmaps for a systematic mapping of possible development paths required to optimize core business functions. How does operations management relate to technology and how does is relate to strategy, is fully analyzed during the real life interactive workshops of the program.
The analytical seminars toolbox includes:
- Business Engineering
- Reengineering
- Business Plan
- Project Management
- Production & Operations Management
- Supply Chain Management: Profitability through Intelligent Operations
- Managing Customer-centered Processes: Front-office vs. Back-office
- Implement the 7-S McKinsey Model
- Time Management
- Leadership vs. Management
- Crisis Management